Terms of Service
Effective Date: 1/24/2022
Welcome to MMM Air Duct Cleaning. By using our services, you agree to these Terms of Service. Please read them carefully.
1. Services Provided
Our Company specializes in air duct cleaning, dryer vent cleaning, and chimney sweep services. Our goal is to provide professional, efficient, and reliable service to ensure a clean and safe environment for your home or business.
2. Use of Subcontractors
To meet the needs of our customers and ensure timely service, we may engage trusted subcontractors to perform certain services. All subcontractors are carefully vetted, trained, and held to the same high standards of professionalism, safety, and quality as our in-house team. By scheduling a service with us, you acknowledge and agree that subcontractors may perform the work.
3. Service Appointments
- Scheduling: Appointments can be scheduled through our website, by phone, or via email.
- Arrival Time: We strive to arrive within the scheduled time window. However, delays may occur due to traffic, weather, or other unforeseen circumstances.
- Access: You are responsible for providing safe and clear access to the service area.
4. Pricing and Payment
- Estimates: Service estimates are provided prior to the appointment. Final pricing may vary based on the specific conditions of your property.
- Payment Methods: Payment is due upon completion of the service. We accept [Checks, Zelle, cash, credit cards.].
- Cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling.
5. Customer Responsibilities
- Ensure that the service area is accessible and free of hazards.
- Inform our team of any specific concerns or conditions that may affect the service.
- Secure pets and children during the service for their safety.
6. Warranties and Guarantees
We guarantee the quality of our services. If you are unsatisfied with the results, please contact us within 3 days of service completion, and we will address your concerns promptly.
7. Liability
While we take every precaution to protect your property, Our company is not responsible for pre-existing damage, hidden issues, or items that are not disclosed prior to the service.
8. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.
9. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
- Phone: 862-282-0744
- Email: Contact us Form
- Address: We are mobile service located in Lake Hopatcong, NJ
